Appointment Guidelines & Hygiene Protocols
Pre-Screening
Chakra Esthetics iof Palm Desert s ready to start skin care service! There will be a pre-screening requirement over the phone prior to your appointment. Any client with recent travel exposure (less then 2 weeks) or symptom history will not be able to appoint until symptoms are cleared medically and you've tested for Covid. You'll be asked to provide testing results.
Day of Visit
On the day of your appointment, please come alone to limit exposure and the number of clients at Chakra Esthetics. You'll be asked to bring your healthcare questionnaire that will be sent prior to your appointment. Your temperature will be checked and you'll be escorted into the treatment room directly.
Face Masks
You are required to wear a mask to your appointment and will be asked NOT to remove it until directed to do so. This is a state mandate and a requirement for businesses to operate in the state of CA.
Your Personal Items
Bring only one (1) bag with you (it will be placed in a sanitized tray along with your outerwear). Not Allowed; We are unable to take additional large shopping bags or additional items (including food/beverages).
Sanitize Your Hands
Correct hygiene and frequent handwashing with soap is vital to help combat the spread of the coronavirus. Staff is instructed to wash their hands or use a rinse free sanitizer every 60 minutes (for 20 seconds), and frequently during treatments. Staff is also instructed to do so after any of the following activities: using the restroom, sneezing, touching their face, blowing their nose, cleaning, sweeping, mopping, eating, drinking, and entering or leaving the Chakra Esthetics facilities. Customers are recommended to use rinse free hand sanitizer when you arrive and when you leave Chakra Esthetics.
Limit Chatting
We love socializing and chatting, during these times we will ask you to keep interactions brief to reduce interpersonal exposure. Please know that we care about you but we will have to refrain from our normal hugs, hand shakes and air kisses during this time. If possible, please try not to talk during your facial; if you need to talk, your esthetician will provide you with a mask. We will make sure you will have plenty of time to catch up in the treatment room (masked) before your appointment begins.
Timeliness
Please arrive on time for your appointment (15-min prior to actual start time). Please send a text announcing that you have arrived (760) 537-1211. Announce your full name and that you’ve arrived from your car. If you are more than 10 minutes late, we will have to cancel your appointment and reschedule due to disinfecting time required between clients. This is a standard policy.
Touchless Checkout
At this time, all transactions will be by credit card and will be paperless. You must provide your credit card details at the time of booking of your treatment online which is already our policy. Any products that you would like to purchase or any gratuity you would like to add will be charged to the credit card on file when you made your booking.
Retail
Your esthetician will help you with any products you would like to purchase. We kindly ask that you do not touch any product display and allow us to assist gloved. Product pick up appointments can be made online as well when you need refills. Delivery can be arranged if required.
Low Traffic
As a bespoke practice with only one treatment suite, Chakra Esthetics prides itself at operating with low customer volume at any one time. We will be limiting appointments slots to reduce customer traffic through Chakra Esthetics; therefore, we ask that you please call us when you arrive and wait in your car or in the front at the door. This will allow us to check in/out only one customer at a time. When selecting a time for an appointment please select 10 AM, 12 PM, 2 PM, or 4 PM. Please arrive alone - thank you!
Linens
We will be continuing with our regular table linens in lieu of disposable, as they are professionally cleaned and sanitized. Table blankets will be removed. The treatment room will be equipped with face shields, masks and cleaned with hospital grade disinfectant‘s and aerosol extractors between appointments daily.
PPE
Appropriate PPE will be worn by staff in adherence to California state and local regulations and guidelines. Staff is trained in PPE use and protection and recertify their training every year. Staff is required to wear a mask and face shield at all times. Gloves and disposable gowns are worn during your treatment along with shoe slips. The treatment table has been fitted with a custom Plexi–Face Medical Barrier for peace of mind. Also included will be medical equipment that will remove air particulates called an Aerosol Extractor. The device is kept approximately 6 inches from your mouth during services. It captures bacteria/spores that you breathe out, which provides more protection. Also, a sneeze guard has been installed at the front desk to protect both employees and our customers.