73200 El Paseo, Palm Desert, California 92260, United States
Call or Text (760) 537-1211
Appointment Guidelines & Hygiene Protocols
Pre-Screening
Chakra Esthetics is ready to start skin care service! There will be a pre-screening requirement over the phone prior to your appointment. Any client with recent travel exposure (less then 2 weeks) or symptom history will not be able to appoint until symptoms are cleared medically and you've tested for Covid. You'll be asked to provide testing results. PLEASE DO NOT COME IN SICK UNDER ANY CIRCUMSTANCES.
Day of Visit
On the day of your appointment, please come alone to limit exposure and the number of clients at Chakra Esthetics. You'll be asked to bring your healthcare questionnaire that will be sent prior to your appointment. Your temperature will be checked and you'll be escorted into the treatment room directly.
Face Masks
IMPORTANT You are required to wear a mask to your appointment and will be asked NOT to remove it until directed to do so. This is a state mandate and a requirement for businesses to operate in the state of CA. Angela takes this very SERIOUS as this is a matter of health based on science, and no political statements are being made. Everyone has some sort of pre-existing medical condition, including Angela. So let's protect each other above all else.
Your Personal Items
Bring only one (1) bag with you (it will be placed in a sanitized tray along with your outerwear and shoes). Not Allowed; We are unable to take additional large shopping bags or additional items (including food/beverages).
Sanitize Your Hands
Correct hygiene and frequent handwashing with soap is vital to help combat the spread of the coronavirus. Staff is instructed to wash their hands or use a rinse free sanitizer every 60 minutes (for 20 seconds), and frequently during treatments. Angela does so after any of the following activities: using the restroom, sneezing, touching their face, blowing their nose, cleaning, sweeping, mopping, eating, drinking, and entering or leaving the Chakra Esthetics facilities. Customers must use hand sanitizer upon arrival and again when you leave Chakra Esthetics.
Limit Chatting
Angela loves socializing and chatting, but during these times we will ask you to keep interactions brief to reduce interpersonal exposure. Please know that Angela cares about you but we will have to refrain from our normal hugs and hand shakes. If possible, please try not to talk during your facial. Angela will make sure you will have plenty of time to catch up in the treatment room (masked) before and after your appointment begins and ends.
Timeliness
Please arrive on time for your appointment (15-min prior to actual start time). Please send a text announcing that you have arrived (760) 537-1211. Announce your full name and that you’ve arrived from your car. If you are more than 10 minutes late, your appointment will be cancelled and will need to be rescheduled due to disinfecting time required between clients. This is a standard policy - Chakra Esthetics must remain on-time and mindful of all clients.
Touchless Checkout
At this time, all transactions will be by credit card and should be paperless. You must provide your credit card details at the time of booking of your treatment online which is already our policy. Any products that you would like to purchase or any gratuity you would like to add will be charged to the credit card on file when you made your appointment request. Receipts will be emailed.
Retail
Your licensed esthetician will help you with any products you would like to purchase. We kindly ask that you do not touch any product display and allow us to assist. Product pick up appointments can be made online as well when you need refills. Delivery can be arranged if required through mail or by car service (Uber/Lyft) within 5 miles.
Low Traffic
As a bespoke practice with only one treatment suite, Chakra Esthetics prides itself at operating with low customer volume at any one time. Angela will be limiting appointments slots to reduce customer traffic through Chakra Esthetics; therefore, Angela asks that you please call/text (to our main number) her when you arrive and wait in your car or in the front at the door. This will allow her to check young other customers in/out one customer at a time. When selecting a time for an appointment please select 9 am, 11 am, 1 pm, 3 pm or 5 pm. Please arrive alone - thank you!
Linens
Angela will be continuing with her regular table linens in lieu of disposables, as they are professionally cleaned, sanitized and comfortable. The treatment room will be equipped with face shields, masks and cleaned with hospital grade disinfectant‘s and Aerosol Extractors are used between appointments daily. Hospital UV light machines also disinfect the facility daily.
PPE
Appropriate PPE will be worn in adherence to California state and local regulations and guidelines. Angela is trained in PPE use and protection and re-certifies her training every year. Angela is required to wear PPE at all times and during your treatment. Also included will be medical equipment that will remove air particulates called an Aerosol Extractor. The device is kept approximately 10 inches from your mouth during services. It captures bacteria/spores that you breathe or speak out, which provides more protection. A sneeze guard has been installed at the front desk to protect both Angela and her clients.